I wish to express my thanks and complete satisfaction with the building work that you have completed for me. Your site agent Brock and his...more
I wish to express my thanks and complete satisfaction with the building work that you have completed for me. Your site agent Brock and his team are very capable and work well under your control. I hope to work with you again in the future should I do any more building projects.
It was by word of mouth that we contacted Faulkner Construction and from the moment we met with Ross and Anne Faulkner, we knew we...more
It was by word of mouth that we contacted Faulkner Construction and from the moment we met with Ross and Anne Faulkner, we knew we could trust them.
We visited some of their projects at the time to see what their work was like and from the first visit, we could tell they were very responsible, because when we approached the site one of the employees very politely said we could not enter without an approval, which I understood. We appreciated the way they work and from then on we proceeded in checking some other projects.
We decided to go with Faulkner Construction because Ross Faulkner had a record of building large and complicated houses. So we knew he liked challenges.
The level of attention and willingness to do it well from the beginning was very high, since we required their expertise and guidance to complete and come up with a plan to achieve what we required, as it was never done in New Zealand before.
We worked together for a long period as our house was constructed in a very unique way. Many details required professional crafted personnel and they did brilliantly well. All our friends comment on the way our house is built and all the immaculate details throughout it.
Coming to the site was a very big joy as the employees were not just professionals, but unbelievably polite, gentle and happy. The Faulkner family became our friends and they are very welcome to show our house to new customers.
As you know we have been impressed with Faulkner Construction and have recommended them on numerous occasions to others considering similar projects. The things that
As you know we have been impressed with Faulkner Construction and have recommended them on numerous occasions to others considering similar projects. The things that impressed us the most were:
• Commitment – we always felt there was a sense of commitment to us as clients. The guys weren’t just ‘doing the job’, but doing their best to provide us with a job that would fulfil our needs for now and in the future (even if we were not always aware of what they were at the time)
• Honesty – Ross and the guys were always honest about the problems encountered along the way. They did not dramatize them and always reassured us there was a solution to the problems, even if it took a few days to figure it out
• Responsiveness – no matter what day of the week, Faulkner was on hand to hear to any concerns and, to the best of their ability, respond in a timely manner. Minor disputes/misunderstandings were dealt with quickly and effectively.
• Budget – although the entire project was a lot more expensive than we expected, we realize that was due to our naivety with renovation projects. All costs were clearly outlined, along with options on how we could save money along the way without compromising the integrity of the build. The costs appeared fair and reasonable.
• Time – despite the scope creep along the way, the guys worked very hard to have the project completed close to the original finish date.
These things provided us with a great deal of trust which we also extended to the wider Faulkner team of subcontractors. We had confidence that Faulkner would have subcontractors who would not let them, or us, down. Thankfully this trust was never called into question.
We are very happy with our experience with Faulkner Construction. They were completely professional in every way. To unexpectedly be told that you are going
We are very happy with our experience with Faulkner Construction. They were completely professional in every way. To unexpectedly be told that you are going to have to spend hundreds of thousands of dollars to reclad your home is not pleasant,however both Penny and I are delighted with the finished product and know that we now have a vastly superior and completely weather proof home.
The team of builders led by Mike King have done an excellent job and the quality of their workmanship is reflected in our finished house.
It was reassuring to be told not once but several times, by our project managers, Maynard Marks, and the Council building inspector, how fortunate we were to have such a dedicated and competent team of builders.
If I every have another building project, Faulkner Construction will be the first door that I knock on.
Faulkner Construction won the contract because of Ross’s highly professional and approachable style of planning and negotiation and then I was really impressed by your...more
Faulkner Construction won the contract because of Ross’s highly professional and approachable style of planning and negotiation and then I was really impressed by your own great coordination and Mike's excellent site management and high quality work. When I went on site, everybody, including the sub-contractors had the same professional and warm approach. You were all a pleasure to deal with. When bits and pieces cropped up to remedy or do more on as they do, or I asked awkward questions, you were always readily able to do the follow up. I would always come back to your company for any further building work I need to do.
I write by way of reference in support Ross Faulkner, Managing Director of Faulkner Construction. We have recently engaged Ross on two major projects involving...more
I write by way of reference in support Ross Faulkner, Managing Director of Faulkner Construction. We have recently engaged Ross on two major projects involving home extensions and the building of a pool/spa complex. This project had a duration period of approximately one year.
We have found Ross to be an individual of honesty and integrity with a straight-forward manner. He has managed the projects in a well executed way, and clearly has around him a group of workers and subcontractors who have been part of his team for quite some considerable time.
The benefits of this go to not only the high quality of the work, but also the feeling of safety that we have felt with a wide number of people moving in and out of the site and our home.
Inevitably, things have gone wrong from time to time, but we have been impressed with Ross’ responsiveness and acknowledgment that the most important thing is the “putting right that counts”.
Additionally, we have found his willingness to engage in discussion and debate on the project useful, and we believe that he has added a value component over and above that of a normal builder. He is clearly well networked with architects, suppliers and contractors.
We selected Faulkner Construction to renovate our Grey Lynn bungalow after obtaining proposals from a number of recommended building firms. This was a significant project...more
We selected Faulkner Construction to renovate our Grey Lynn bungalow after obtaining proposals from a number of recommended building firms. This was a significant project involving adding an extension with a new kitchen, dining and living area. We also renovated part of the existing house creating a new bedroom, ensuite, study, and bathroom.
Two main things have impressed us most about Faulkner Construction. First is their professional, responsive and expert approach to dealing with us as their clients. This began from the quoting process and continued throughout the project assisting us in making fully informed decisions. Second is the quality and their pride in their work. This was also evident from the beginning - actually our first meeting - and then as our new home materialised.
We lived through the renovation with two toddlers. Faulkner Construction’s employees and contractors were a pleasure to have on site. They were tidy, well organised and dependable. The whole process went very smoothly. This is the first time we have done any significant building work, and we are pleased to say we would do it again. We will be speaking to Faulkner Construction if we do.
During the second half of 2008 and in early 2009 we used Faulkner Construction for a major remodelling and extension of our Mt Eden bungalow....more
During the second half of 2008 and in early 2009 we used Faulkner Construction for a major remodelling and extension of our Mt Eden bungalow. We are very pleased with the quality of the work undertaken and the finished product. We found Faulkner Construction to be professional, reliable and good to deal with and would not hesitate in recommending them. We also asked Faulkner Construction to arrange and manage a number of the sub-contractors used on the project and we were pleased with quality of this work.
It is my great pleasure to write this letter proffering my firm and sincere endorsement of Ross Faulkner as a builder of quality and value....more
It is my great pleasure to write this letter proffering my firm and sincere endorsement of Ross Faulkner as a builder of quality and value.
We engaged Ross Faulkner to undertake extensive renovations to our house at 11 Estuary Views, Howick, in 2002-2003. Those renovations included the addition of a large studio, the extension of three rooms which required alterations to rooflines, replacement of the entire kitchen, replacement of all joinery throughout the house and numerous other alterations and finishing work.
We were highly pleased with the results. Further, we were delighted when Ross was awarded the Master Builder’s House of the Year Gold Award for Auckland and the National Gold Reserve Award for Renovations over $200,000 in 2004 on the basis of this work.
We are pleased to recommend Ross Faulkner to anyone seeking to engage a top flight a builder.